Shipping Policy

At HULAMART, we aim to make your shopping experience simple and convenient. This policy explains how orders are processed and delivered within the United Kingdom.

1. Shipping Destinations

We offer delivery to eligible addresses within the United Kingdom. Available delivery options and charges are displayed at checkout.

2. Order Processing

Orders are processed after payment has been confirmed.

Order processing time: 1-3 days

Orders placed on weekends or UK public holidays may begin processing on the next business day.

3. Delivery Times

Our estimated delivery time for standard UK delivery is:

Standard Delivery: 1-5 days

Delivery estimates begin after dispatch and do not include order processing time. Delivery times may vary depending on the destination, supplier and carrier.

4. Shipping Costs

Shipping charges are displayed at checkout before payment.

Standard Delivery: 5.99£

Any applicable delivery charges will be shown before you complete your order.

5. Order Confirmation and Tracking

You should receive an order confirmation after placing your order. Where tracking is available, tracking information will be provided after dispatch.

6. Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us at kabir.hulam@gmail.com and include your order number.

We will investigate the issue and help you with the next steps.

7. Incorrect or Damaged Orders

If your order arrives damaged, defective or incorrect, contact us at kabir.hulam@gmail.com with your order number and a description of the problem. Photographs may help us assess your enquiry.

Your statutory consumer rights remain unaffected.

8. Incorrect Delivery Addresses

Please check your delivery address carefully before placing an order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

9. Contact Us

If you have questions about shipping or delivery, contact:

Store Name: HULAMART
Email: kabir.hulam@gmail.com
Customer Support Hours: Monday to Friday, 09:00–18:00 UK time.

We aim to respond within 1–2 business days.

Thank you for shopping with HULAMART.